Refund policy
Return Policy – The RISE Standard
We stand on quality, and we know you do too. If something’s not right, we’ve got you—just follow the playbook.
14-Day Return Window
You’ve got 14 days from the day your order lands to send it back. But here’s the deal:
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Unworn. Unwashed. Original condition only.
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All returns go through inspection—because standards matter.
If It Passes
You're good. We'll hit you with:
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A full refund, no hassle.
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Or reorder your item with free shipping, your choice.
If It Doesn’t
If your return doesn’t meet the mark (worn, damaged, smells wild, or not in its original state), it’s denied.
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Want it back? You cover shipping.
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That’s current shipping rates + $10 handler's fee.
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You’ve got 15 days to make that move. If not? We’ll discard the item—no cap.